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About Us

Firms that do business with the federal government on average have the federal government as their largest customer. Our firm has designed our services to help our small and medium-sized business clients obtain and build federal business. The first step is to obtain a contracting vehicle (GSA Schedule) which give a federal agency the means to buy goods and/or services from the business. The second step is to partner with the client and create a federal sales channel for the firm. Therefore, our services are designed and priced with small and medium-sized business budgets in mind.

OUR HISTORY

The firm was founded in 2004 by Mark Ryan in order to help firms obtain federal schedules and certifications. Early in the firm's history, it was realized that other services were necessary to ensure positive ROI for our clients. Therefore, the firm branched out into training, marketing support as well as other IDIQ, GWAC and MATOC proposal services. Now our firm provides all the tools necessary for a beginner firm to become a successful federal prime contractor.

MANAGEMENT

Mark Ryan

Mark Ryan

Mark Ryan is the founding member of the firm. He is an expert on B-to-G certifications and contracting vehicles. He also maintains a focus on client relations. His business expertise and administrative knowledge make him an expert on the inner workings of the GSA/SBA as well as federal marketing strategy. Mark is a proud alumnus of the University of Kentucky School of Engineering, graduating summa cum laude.

Todd Luttenegger

Todd LutteneggerMBA, CPA

Todd Luttenegger has over 20 years' experience as an entrepreneur and business owner. Todd performs a review of critical client financial documents and is the primary partner for client business plan development. Todd has a Master of Business Administration (MBA) from Vanderbilt University with a focus on Finance and Electronic Commerce. He is also a licensed Certified Public Accountant.

PROGRAM ANALYSTS

Our subject matter experts perform the necessary functions to ensure the accuracy and completeness of all client offers and applications submitted to the government. Additionally, they perform the duties of completing timely responses to any government information requests.

Kathy Maxel
Kathy Maxel

Kathy has over 25 years of professional business experience of which 13 were spent at a company that was federally funded providing her with experience regarding GSA Schedules for procurement of goods and services. Kathy focuses on completing GSA applications from start to finish as well as working on modifications to existing GSA Schedules. Kathy holds a BS in Accounting and Finance (Wright State University) and an MS in Management (Minot University).

Robin James
Robin James

Robin James, Account Manager, joined ez8a in 2012. She was formerly employed by Coca-Cola Enterprises, where she was assigned as the North American Fleet Support Analyst responsible for procurement and maintenance management budget of 50K+ vehicles. Robin now works with our clients to determine their best government contracting direction, offering guidance and engagement with ez8a. Her experience at ez8a helping clients with obtaining all the various approvals through SBA, the VA, as well as state agencies, and preparing GSA proposals, allows her to offer our clients advice regarding their most beneficial course of action.

Kris Herald
Kris Herald

Kris is our Lead GSA Analyst. She has over 25 years assisting clients in many diverse fields. During that time, she spent 6 years in the publishing industry, then worked as an account administrator at an investment firm. She has successfully worked with all levels of management from first-level managers to CEOs. Kris focuses on GSA Schedule Contracts as well as 8(a) Small Disadvantaged Business certifications that best suits their business.

Nicole Hatchel
Nicole Hatchel

Nicole Hatchel is the Operations Manager for the Business as well as the Direct Supervisor for Ez8a Analysts. Nicole has a degree in Business Administration/Management with an Accounting Major. Nicole is dedicated to making the most seamless client experience here at ez8a.

Emily Hatchel
Emily Hatchel

Emily Hatchel, Account Manager, joined ez8a in 2020. She was formerly employed by Charter Communications, where she managed a large sales team. Emily currently works with our clients to uncover how to best position their company within the government contracting space, offering guidance and engagement with ez8a. Emily's expertise will help you determine what you qualify for and explain how that can benefit your small business.

Sarah Beck
Sarah Beck

Sarah Beck is the Advance GSA Supervisor. Sarah spent 2 years working with investment accounts before coming to ez8a in 2015. Sarah focuses on GSA schedule contracts, is the lead on Proposal Writing and IDIQ/GWAC submissions as well as assists on the 8(a) Small Disadvantaged Business certification side of things. Sarah holds a Bachelor of Science Degree and has remarkable attention to detail and uses this to ensure that each application is complete.

Kelly Will
Kelly Will

Kelly Will is a former business advisor with impressive experience managing a diverse array of people, functions, and projects. Her impressive business acumen, analytical skills and detail orientation effectively serve the needs of the client. Her current client engagements include joint venture and mentor-protégé services as well as GSA. Kelly has completed several business certifications and holds a Bachelor's Degree in Business from Indiana University.

Jovy Olegario
Jovy Olegario

Jovy is our former Account Manager developing client relationships for internal business development for GSA, SBA Certifications and IDIQs. Jovy currently serves as our Lead Ez8a Analyst. She also has experience with enrolling firms with top 100 federal prime contractors in their subcontractor databases. Jovy has more than 15 years of extensive knowledge and experience in excellent customer service. Her main focus is on the Small Disadvantaged Business Certifications.

Kala Carter
Kala Carter

Kala Carter is a native of Greenup, Kentucky with a longtime background in accounting, business ownership, customer service, with leadership in the fitness and youth sports industry. Kala has traveled the country consulting with small businesses, serving as a liaison to those involved with youth sports. Most recently, she held the role of operations manager for a small business in Virginia serving 140 families. Kala brings a high level of professionalism and is committed to serving the clients of Ez8a. Kala holds a bachelors in accounting from Morehead State University. She enjoys working with others and will always make sure the clients are taken care of.

Lavanya Sathish
Lavanya Sathish

Lavanya Sathish is former Continuous Improvement Lead for a business process outsourcing multi-national and helped standardize and improvise business operations between UK and India teams. She has successfully worked across the team hierarchy in her career of 10 years. Her analytic skills combined with detail orientation helps her achieve the best for her clients. She holds a bachelor's degree in commerce and masters in computer applications

Michelle Darnell
Michelle Darnell

Michelle Darnell has 25 years of professional business experience of which 20 years were spent in healthcare administration. She has worked on all levels of managements, from administrative secretary to Healthcare Facility Administrator. Her current client engagements are focused on GSA Schedule, VA GSA Schedule and GWAC STARS programs. She is very detailed and analytical assuring all information is accurate for a successful submission. Michelle holds a degree of Business Administration from DeVry University.

Trisha Sphinx
Trisha Sphinx

Trisha Sphinx has over 12 years of business experience that includes 3 years within the medical and legal industries. Trisha brings her degree in Science and Education from Murray State University and professional business experience to provide optimal assistance to clients. Trisha’s current areas of focus are based on certifications such as the 8(a) Small Disadvantaged Business, State MBE and DBE, Women-Owned Small Business, HUBZone, NMSDC, Business Plans, Resume Reconstruction, and many more.

Romy Mapile
Romy Mapile

Romy Mapile has experience in working with diverse clients throughout his career. Romy has worked with professionals of different nationalities and backgrounds to further enhance their set of skills. He has familiarity in working with clients from different levels and departments.

Ramy Elbeitam
Ramy Elbeitam

Processing Analyst | Graduated from De La Salle University with a degree in Business. Experienced in Strategic Planning and Business Analytics.

Liam Gatapia
Liam Gatapia

Liam Gatapia is an Administrative Analyst, joining ez8a in 2021. After graduating with a degree in Development Studies, he briefly worked in a law firm with a diverse set of clients from different levels and industries, increasing his familiarity in administrative and legal assistance.

MARKETING SUPPORT TEAM

Our marketing support team focuses on the identification of sales opportunities for firms that we’ve helped obtain either a government certification or contracting vehicle. Our team is knowledgeable about how to routinely obtain and consolidate information from many federal agency resources. In many cases, the team obtains knowledge about future solicitations before that information becomes publicly available by forecasting contract expirations and purchasing trends.

Heidi Garcia
Heidi Garcia

Heidi Garcia Lead Analyst, Government Databases - 8 years of experience manipulating large amounts of government data in order to assist clients in finding federal contracts and spending in their industry.

Josie Olegario
Josie Olegario

Josie Olegario Analyst with 3 years of experience focusing on Information Technology clients identifying business development opportunities.

Andi Manuel
Andi Manuel

Andi Manuel is an account manager developing client relationships for internal business development (General Services Administration).

Carlene Villalobos
Carlene Villalobos

Carlene Villalobos Account manager for internal business development (SBA Certifications and IDIQs).

Rizza Dagohoy
Rizza Dagohoy

Rizza Dagohoy Account manager for internal business development (General Services Administration).

Megan Cortez
Megan Cortez

Megan is an account manager developing client relationships for internal business development (General Services Administration).

Patrick Massey
Patrick Massey

Patrick handles information technology, CRM management and continued web development initiatives as well as information security for the firm. He works with stakeholders to understand the emerging needs of our clients and ensures the firm will have the capabilities to meet those needs in the future.

Camille Ibay
Camille Ibay

Camille Ibay Account manager for internal business development (General Services Administration).

Jay Bee Bondoc
Jay Bee Bondoc

Jay Bee Bondoc has nearly 17 years’ worth of professional experience in various industries, including the financial and banking industry, training, education, sales, drop shipping and virtual assistance. He has a Bachelor of Science as well as a Master of Arts. He is detail-oriented, analytical, logical and thinks outside the box.

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